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Privacy Policy

Last updated: September 14, 2025

1. Information We Collect

PulseTech collects information to provide better services to our users. We collect information in the following ways:

Information you give us

  • Account registration information (email, username)
  • Discord account information when using Discord authentication
  • Course progress and completion data
  • Communications with our support team

Information we get from your use of our services

  • Log information (IP address, browser type, access times)
  • Usage patterns and feature interactions
  • Device information and technical specifications

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our LMS services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

3. Discord Integration

When you use our Discord authentication feature:

  • We access your Discord user ID and role information
  • We use this data to automatically enroll you in appropriate courses
  • We do not store your Discord password or access private messages
  • Role synchronization occurs automatically to maintain course access

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations or protect our rights
  • In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure server infrastructure and regular backups
  • Access controls and authentication measures
  • Regular security assessments and updates

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where required by law.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Request a copy of your data
  • Object to processing of your information

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy, please contact us at:

  • Email: [email protected]
  • Support: [email protected]

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